How do I set the lock on my Classic or Flex suitcase?
Most Classic and Flex suitcases use a built-in 3-digit combination lock that ships set to a factory code (commonly 000). Setting your own code takes a minute and only requires the small reset control located next to the dials.
Step-by-step: set a new combination
1) Start with the current code. Set the three number wheels to the existing combination. If the suitcase is new, try 0-0-0.
2) Locate the reset control. Look for a small reset button (often recessed) or a reset lever/switch near the number dials.
3) Activate reset mode. Use a pen tip or paperclip to press and hold the reset button, or slide the reset lever to the “set” position. Keep it engaged while you choose your new code.
4) Dial in your new code. Turn the wheels to the three numbers you want. Choose something memorable but not obvious (avoid 1-2-3 or your birth year).
5) Save the code. Release the reset button, or slide the reset lever back to its original position. The new combination should now be stored.
6) Test before you travel. Lock the suitcase, scramble the dials, then unlock using the new code. Repeat once more to be sure it’s set correctly.
If you can’t find a reset button or lever
Some versions place the reset control on the side of the lock body or slightly behind the dials. Open the suitcase, shine a light on the lock area, and feel for a tiny recessed pinhole. If your model has a TSA keyhole, it’s for airport agents and won’t be used to set your personal combination.
Troubleshooting tips
If the lock won’t open, return the dials to the last code you know and try turning each wheel slowly, one at a time, to make sure the numbers are fully aligned. Always set or change your code with the suitcase open so you don’t accidentally lock yourself out.
For more lock and suitcase-buying tips, visit the full guide here: https://hovira.com/guide-quiet-rolling-suitcase-with-password-lock-buyer-guide/
FAQ
What should I do if I forget my suitcase lock combination?
If you don’t know the current code, you typically can’t reset the combination. Contact the retailer or manufacturer for model-specific help, and avoid forcing the lock since it can permanently damage the mechanism.
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